Unified Inbox
Bring Facebook, Instagram, WhatsApp and website conversations into one workspace.
Every conversation.One powerful workspace.
Connect your customer channels, automate routine conversations with AI, and let your team take over whenever a human touch matters.
Get Started· OrmiTech workspace
Every customer chat, one clean dashboard
Contacts, orders and AI replies from Facebook, Instagram and WhatsApp — all in one place, so your team always has the full picture.
· 01
Every conversation, one inbox
You stop juggling apps just to keep up.
FacebookInstagramWhatsAppWebsite
· 02
Conversations turn into contacts
Talk to someone once, and their history sits on the contact for next time.
TagsNotesHistory
· 03
AI handles the routine
Common questions get instant, accurate answers — day or night.
Auto-replyQualification24/7
· 04
Hand over when it matters
Complex or high-value chats move to the right person with the full context.
AssignSummaryTakeover
· 05
Move leads through your stages
Every enquiry becomes a lead you can follow from first message to won.
Board viewTotalsFilters
· 06
See what’s working
Response times, lead flow and automation results, all in one view.
Response timeLeadsAutomation
ormitech · workspace
Unified inbox4 unread
Nusrat J.web
Is this refundable if it doesn't fit?
Tanvir H.whatsapp
typing…
Sadia R.instagram
Do you have this in blue?
Rahim U.facebook
Can I get a wholesale price?
ormitech · workspace
Unified inbox4 unread
Nusrat J.web
Is this refundable if it doesn't fit?
Tanvir H.whatsapp
typing…
Sadia R.instagram
Do you have this in blue?
Rahim U.facebook
Can I get a wholesale price?
inbox · every channel
Solutions
OrmiTech replies to all of your customers so you can focus on growth
Just like your superhuman sales agent
ormitech · live replies
FacebookInstagramWhatsAppWebsite ChatAI AutomationHuman Teams
Platform
Everything your customer conversations need.
A single operational layer designed around channels, AI automation, human teams and measurable outcomes.
AI Automation
Automate repetitive questions, qualify leads and respond around the clock.
Human Handover
Move a conversation from AI to a human agent without losing context.
Lead Management
Capture customer intent, tag leads and keep follow-ups organized.
Real-Time Conversations
Built around live events and instant team visibility.
Analytics
Understand response time, lead flow, automation and team performance.
Omnichannel
One inbox. Every channel.
Your customer does not care which channel they used. Your team should not have to switch between five tabs to answer them.
Connected
Connected
Connected
Website
Connected
Live conversation● Real-time
Is someone available to help with my order?
Yes — I can help. Let me check your order details.
AI → Human handover available
AI conversationACTIVE
Do you offer delivery in Khulna?
Yes. We currently support delivery in Khulna. Would you like me to help with an order?
Customer asks for a human agent
AI + Human
Automate the routine. Escalate the important.
OrmiTech is designed so AI can handle repetitive conversations while your team keeps control of high-value, sensitive or complex interactions.
Context stays with the conversation
Human agents can take over instantly
Lead intent can trigger workflows
Every action can be measured
How OrmiTech works
Five phases from message to measurable outcome.
The experience is designed as one continuous flow instead of disconnected tools.
Connect
Bring Facebook, Instagram, WhatsApp and website conversations into the OrmiTech communication layer.
Organize
Normalize messages, customer context, ownership, tags and conversation state into one workspace.
Automate
Let configured AI handle repetitive questions, qualification and approved workflows.
Handover
Escalate complex or high-value conversations to the right human agent with context intact.
Measure
Turn conversations, leads, response time and automation outcomes into useful operational signals.
How it works
From connection to conversion.
01
Connect
Connect your customer channels and bring conversations into one workspace.
02
Configure
Define routing, team access, tags, workflows and AI behavior.
03
Automate
Let AI handle repeatable questions and qualify incoming demand.
04
Grow
Measure conversations, leads and team performance and improve over time.
Pricing
A plan that grows with your conversations.
Plans can be configured around channels, usage, team size and automation requirements.
Starter
For small teams getting organized
✓Unified inbox
✓Core channel connections
✓Basic automation
✓Team workspace
Growth
POPULARFor teams scaling customer conversations
✓Everything in Starter
✓Advanced AI workflows
✓Lead management
✓Analytics
Enterprise
For larger or custom deployments
✓Custom architecture
✓Advanced controls
✓Dedicated support
✓Custom integrations
Get started
Build a better conversation workflow.
Tell us what you want to connect and automate. The landing page is ready to hand off into the future OrmiTech platform architecture.