Features

Everything needed to run a modern conversation workflow.

OrmiTech is not only a chatbot or an inbox. It connects channels, automation, people and operational data.

Platform

Everything your customer conversations need.

A single operational layer designed around channels, AI automation, human teams and measurable outcomes.

Bring Facebook, Instagram, WhatsApp and website conversations into one workspace.

Automate repetitive questions, qualify leads and respond around the clock.

Move a conversation from AI to a human agent without losing context.

Capture customer intent, tag leads and keep follow-ups organized.

Built around live events and instant team visibility.

Understand response time, lead flow, automation and team performance.

Bring conversations into one team workspace with channel, status, ownership and customer context.

Automate predictable questions, qualification and approved workflows while keeping the behavior controllable.

Escalate conversations without losing context. Human takeover is part of the workflow, not an exception.

Turn useful conversations into structured leads with intent, tags, ownership and follow-up opportunities.

The future dashboard/backend can use live events and Socket.io to keep conversations synchronized across agents.

Measure conversation volume, response performance, automation activity and lead outcomes as the platform grows.

OrmiTech IT

Start with the channels you use today and build toward a smarter workflow for your team.